Legal (Global)

2) Privacy Policy

2.1 Who we are

“Fradys Technologies” (also referred to as “FradysTech,” “we,” “us,” or “our”) provides AI Solutions, Digital Marketing Systems, Business Automation, Creative Studio, Custom Development, and Training & Capacity Building.

2.2 Scope

This Privacy Policy explains how we collect, use, share, and protect information when you:

• Visit our website
• Contact us or request a proposal
• Register for training, workshops, or events
• Purchase services or solution accelerators (if offered)
• Subscribe to updates, newsletters, or resources

2.3 Information we collect

We may collect the following categories of information:

A. Information you provide

• Contact details (name, email, phone number, organization)
• Inquiry details (message content, service interests, timeline)
• Billing/purchase information (where applicable)
• Training registration details (role, learning goals)
• Files and content you choose to submit (e.g., briefs, documents)

B. Information collected automatically

• Device and browser information
• IP address (or approximate location derived from IP)
• Website usage data (pages visited, clicks, time on page)
• Referrer/UTM parameters

C. Information from third parties

• Analytics and advertising partners (as configured)
• Payment processors (transaction status; we do not store full card details)
• Scheduling tools / embedded form tools (appointment metadata; form responses)

2.4 How we use information

We use information to:

• Respond to inquiries and deliver requested services
• Deliver training, resources, and purchased items (if applicable)
• Improve website performance and user experience
• Personalize content at a basic level (e.g., individual vs organization journeys)
• Process payments and manage invoices
• Prevent abuse, fraud, or misuse of our services
• Comply with legal obligations and enforce our terms

2.5 Legal basis (where required)

Depending on the context, we process personal data based on:

• Your consent (e.g., newsletters)
• Contract necessity (e.g., delivering a service you purchase)
• Legitimate interests (e.g., improving services, preventing abuse)
• Legal obligations (e.g., accounting, regulatory requirements)

2.6 Sharing and disclosures

We may share information with:

• Service providers who help us operate (hosting, analytics, CRM, email, scheduling, embedded assessment/calculator tools)
• Payment processors (to complete transactions)
• Professional advisors (legal, accounting) as necessary
• Authorities if required by law or to protect rights and safety

We do not sell your personal information.

2.7 International transfers

If you access our services from outside the country where our systems operate, your data may be processed across borders. Where required, we use reasonable safeguards to protect transferred data.

2.8 Data retention

We retain information only as long as needed to provide services, meet legal/accounting requirements, and resolve disputes and enforce agreements. Retention periods vary by data type and purpose.

2.9 Security

We use reasonable administrative, technical, and organizational measures to protect information. No system can be guaranteed 100% secure.

2.10 Your choices and rights

Depending on your location, you may have rights to access, correct, or delete your data; object to or restrict certain processing; withdraw consent (where processing is based on consent); and request portability of your data.

To make a request, contact us at info@fradystechnologies.com.

2.11 Children’s privacy

Our website and services are not intended for children under 13 (or the age required by local law). We do not knowingly collect data from children.

2.12 Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

3) Terms of Use

3.1 Acceptance of terms

By accessing or using our website or services, you agree to these Terms of Use. If you do not agree, do not use our site.

3.2 Services overview

FradysTech may provide:

• AI Solutions
• Digital Marketing Systems
• Business Automation
• Creative Studio
• Custom Development
• Training & Capacity Building
• Solution accelerators / feasibility sprint (if offered)

Specific deliverables, timelines, and fees are defined in proposals, statements of work (SOW), invoices, or order confirmations.

3.3 Eligibility

You must be able to form a legally binding contract under applicable law.

3.4 Accounts and accuracy

If you provide information to us, you agree it will be accurate and up to date.

3.5 Intellectual property

Our materials: All content, templates, designs, documents, training materials, and website elements are owned by or licensed to FradysTech and protected by applicable laws.

Your materials: You retain ownership of materials you provide to us. You grant us a limited license to use them only as needed to deliver services.

3.6 License for deliverables

Unless otherwise stated in writing:

• You receive a non-exclusive license to use deliverables for your internal business purposes.
• You may not resell, redistribute, or create derivative commercial products from FradysTech deliverables without written permission.

3.7 Payments and refunds

Payment terms are stated in invoices or order confirmations.

General rule: Fees for services and custom work are typically non-refundable once work begins, except where required by law.

For training/workshops and solution accelerators (if offered), the specific offer page or order confirmation will define any rescheduling/refund rules.

3.8 Client responsibilities

To deliver effectively, you agree to:

• Provide timely access to required stakeholders, systems, or content
• Review and approve deliverables within agreed timelines
• Ensure you have rights to any content/data you provide

3.9 Prohibited activities

You agree not to:

• Use the website to violate laws or third-party rights
• Attempt unauthorized access, scanning, or disruption
• Upload malicious code or harmful content
• Use our content to create competing products without permission

3.10 Disclaimers

• Our website and materials are provided “as is.”
• We do not guarantee uninterrupted or error-free operation.
• Business outcomes depend on many factors outside our control. We do not guarantee specific revenue, growth, ranking, or performance results.

3.11 Limitation of liability

To the extent allowed by law, FradysTech is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill.

Our total liability for any claim related to the site or services will not exceed the amount paid to us for the specific service giving rise to the claim during the three (3) months preceding the claim.

3.12 Indemnity

You agree to indemnify and hold harmless FradysTech from claims arising from your misuse of the site/services or violation of these terms.

3.13 Termination

We may suspend or terminate access if you violate these terms or misuse the website.

3.14 Changes

We may update these terms from time to time. Changes take effect when posted.

4) Cookie Notice

4.1 What are cookies?

Cookies are small text files stored on your device that help websites function and provide analytics and personalization.

4.2 Cookies we may use

• Essential cookies: Required for basic site operation
• Analytics cookies: Understand usage and improve site performance
• Preference cookies: Remember settings (if enabled)
• Marketing cookies: Support campaign measurement (if enabled)

4.3 Managing cookies

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

5) Acceptable Use

You agree not to use our site or services to:

• Break the law or violate third-party rights
• Distribute malware or harmful content
• Attempt unauthorized access, scanning, or disruption
• Scrape, copy, or republish restricted materials at scale
• Use FradysTech materials to create competing commercial products without permission

6) AI & Automation Disclaimer

Our services may include AI-assisted outputs. AI can be inaccurate or incomplete. You are responsible for verifying outputs before relying on them, especially for high-stakes decisions.

7) Systems, Warranties & Uptime Disclaimers

FradysTech may deliver “systems” that include software, workflows, configurations, automations, integrations, templates, dashboards, code, documentation, or other digital deliverables (collectively, “Systems”).

7.1 No warranty of uninterrupted performance

Unless explicitly stated in an executed SOW, FradysTech does not warrant that Systems will be uninterrupted, error-free, or available at any specific uptime percentage. Any uptime targets, service levels, support windows, or maintenance commitments must be set out in writing (e.g., an SLA or support addendum).

7.2 Hosted systems and third-party dependencies

Where Systems rely on third-party platforms, APIs, hosting providers, embedded tools (e.g., assessment/calculator platforms), or client infrastructure, performance may be affected by factors outside FradysTech’s control (including provider outages, rate limits, client configuration changes, network conditions, and data quality). FradysTech is not responsible for failures attributable to third-party services or client-controlled environments.

7.3 Compatibility and environment requirements

System requirements (browsers, devices, cloud stack, security policies, integrations) must be documented in the SOW or technical specification. FradysTech disclaims warranties for incompatibilities arising from unapproved changes, unsupported environments, or outdated dependencies.

7.4 Security disclaimer

While FradysTech may implement security best practices, no system can be guaranteed completely secure. Unless explicitly stated in an executed SOW, FradysTech does not warrant that Systems will be free from vulnerabilities, intrusions, or unauthorized access.

7.5 Warranty limitation and IP non-transfer (by default)

To the maximum extent permitted by law, Systems are provided “as is” and “as available” without warranties of merchantability, fitness for a particular purpose, or non-infringement, except where such disclaimers are not permitted.

Any assignment/transfer of intellectual property rights must be explicitly stated in the SOW; otherwise, rights are granted as a license as described in Section 11.

8) Quantified Proof & Results Disclaimers

FradysTech may publish case studies, metrics, benchmarks, and quantified outcomes (e.g., accuracy rates, savings estimates, response times, ROI multiples) derived from prior engagements.

8.1 Results may vary

Outcomes depend on client-specific factors including data integrity, business processes, staff adoption, infrastructure, governance, and baseline performance. Results may vary and past performance does not guarantee future results.

8.2 Data integrity and infrastructure dependence

Where an outcome depends on client data and systems, the client is responsible for providing accurate inputs and maintaining required infrastructure. Metrics may not be achievable where data is incomplete, inconsistent, or where systems are materially different from the environments used in prior engagements.

8.3 Verification and approvals

Where required by agreement or policy, published metrics may be based on internal logs, measurement frameworks, and/or client sign-off. Unless expressly stated, public metrics are shared for illustrative purposes and do not constitute a guarantee.

9) Pricing & “Selective Transparency” Notice

FradysTech may publish indicative investments for certain offers (for example: a Feasibility Sprint, training rates per participant, or accelerator ranges).

9.1 Invitation to treat / non-binding pricing

Except where prohibited by law, any website pricing is provided as an invitation to treat (a non-binding estimate) and is not a binding offer. Final pricing and scope are confirmed only in a signed proposal, executed SOW, order confirmation, or invoice.

9.2 Fixed-scope offers and scope boundaries

If a fixed-scope offer is referenced (e.g., “Feasibility Sprint”), the fixed price applies only to the scope defined in the applicable SOW or offer terms. Additional requirements, expanded scope, integrations, or accelerated timelines may require a separate quote.

9.3 Taxes, fees, currency, and changes

Quoted figures may exclude applicable taxes, payment processing fees, travel costs, or third-party subscription costs. Currency handling, payment terms, and validity periods are set out in the proposal/SOW.

10) AI Output, Human-in-the-Loop & Responsibility

10.1 Probabilistic nature of AI

AI outputs are probabilistic and may be inaccurate, incomplete, or inappropriate. FradysTech does not guarantee 100% accuracy, completeness, or suitability of AI-assisted outputs.

10.2 Human-in-the-loop controls

Where AI systems are deployed with review, approval, escalation, or human-in-the-loop controls, those controls are a critical safety feature. Unless otherwise stated in writing, the client retains responsibility for:

• Reviewing and approving AI outputs before use
• Configuring approval thresholds, escalation rules, and access controls
• Ensuring appropriate staff oversight and monitoring

10.3 Client responsibility for use and decisions

You are responsible for decisions made using outputs from Systems, including AI-generated content, recommendations, predictions, or actions. Do not rely on Systems for legal, medical, financial, or other high-stakes decisions without qualified professional review.

10.4 Restricted and sensitive data

Clients should not submit secrets, highly sensitive personal data, or regulated data to AI tools unless explicitly agreed and protected by suitable safeguards. Data handling and tool selection should be aligned to the client’s compliance requirements.

11) IP Ownership & Rights in Deliverables

11.1 Client deliverables vs. underlying IP

Unless otherwise agreed in writing:

• Client Deliverables: The client receives a license to use the deliverables produced for them (e.g., configurations, documents, automations, code) for internal business purposes.
• FradysTech Background IP: FradysTech retains ownership of its pre-existing materials, methods, templates, frameworks, libraries, prompts, architectures, and know-how (including any generalized components not created uniquely for the client).

11.2 AI-generated outputs

Where Systems include AI-generated code or content, ownership and licensing follow the same structure: the client may use the outputs delivered for their engagement, while FradysTech retains background IP and reusable frameworks unless an SOW states a full assignment.

11.3 IP assignment (if applicable)

If an engagement requires assignment of certain IP rights to the client, that must be explicitly stated in the SOW (including any exclusions for background IP and third-party components).

11.4 Third-party and open-source components

Systems may incorporate third-party or open-source components subject to their own licenses and terms. The client agrees to comply with applicable third-party license obligations.

12) Accessibility Statement

FradysTech is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to follow recognized accessibility standards, including WCAG 2.1 Level AA where feasible.

If you experience difficulty accessing any content, features, or functionality, please contact us at info@fradystechnologies.com and include: (a) the page URL, (b) what you were trying to do, and (c) the assistive technology or browser you were using (if applicable). We will make reasonable efforts to address accessibility issues in a timely manner.

Some pages may include third-party embedded content (for example, scheduling or assessment tools). While we encourage vendors to provide accessible experiences, we cannot guarantee the accessibility of third-party content.

13) Data Processing Addendum (DPA) Notice (Optional)

If FradysTech processes personal data on behalf of a client as a processor/service provider (for example, when building or operating Systems that process end-user or employee data), FradysTech may provide a Data Processing Addendum (DPA) upon request or as part of an enterprise contract.

The DPA will typically address: roles and responsibilities (controller/processor or business/service provider); permitted processing instructions; confidentiality and security measures; sub-processors; international transfers (where applicable); breach notification; data subject rights assistance; deletion/return of data at end of services; and audit/assurance mechanisms.

To request a DPA, contact info@fradystechnologies.com.

14) Copyright & Trademark Notice (Optional)

Unless otherwise stated, all content on this website, including text, graphics, visual systems, templates, training materials, and design elements, is owned by or licensed to FradysTech and is protected by applicable intellectual property laws.

Fradys Technologies and FradysTech (including associated logos and marks) are trademarks or trade dress of FradysTech. You may not use our trademarks, logos, or brand assets without prior written permission.

Limited permission is granted to view and use this website for personal or internal business evaluation purposes. Any other use—including reproduction, modification, distribution, or republication—without written consent is prohibited, except where allowed by law.

15) Export Controls & Sanctions (Optional)

You agree to comply with applicable export control and sanctions laws and regulations when using our website and services. You represent that you are not located in, under the control of, or a national or resident of any country or region subject to comprehensive sanctions, and you are not listed on any restricted party lists maintained by relevant authorities.

FradysTech may decline, suspend, or terminate services if providing services would violate applicable export controls or sanctions laws.

16) Contact

For privacy requests, legal notices, accessibility requests, DPA requests, or general inquiries:

Email: info@fradystechnologies.com

17) Governing Law & Dispute Resolution (Optional)

Unless otherwise specified in a signed SOW or contract, the governing law and dispute resolution process will be determined by the legal entity contracting with you and the applicable jurisdiction for that engagement.

Where permitted, the parties agree to attempt to resolve disputes in good faith through informal negotiation before pursuing formal legal action. Any dispute resolution, venue, or arbitration terms may be set out in the applicable SOW or master services agreement.